Good questions.
Simple answers.
How do I put a name, logo or photo on a keychain?
Open the product and choose a name design, a social icon or uploaded artwork where offered. For a name, choose your shape, font and colour, then check the spelling in the preview. Uploaded photos and logos receive a separate design proof: a picture of the proposed design that you approve before printing.
Choose a keychain ↗What does an NFC tag do? Will it work with my phone?
Think of it as a shortcut to your Instagram profile, website or menu. Hold it near the NFC reader on a compatible phone and follow the phone’s prompt to open your link. Some phones need NFC switched on in Settings. We encode and test the link before dispatch. You can provide the link when ordering or add it through your private order page before packing. The tag uses your supplied link; it does not include a hosted profile service.
See NFC tag designs ↗When will I receive my order?
Enter your PIN code using the delivery icon in the header or on a product page to check availability and see an estimated delivery range. Your cart and checkout show an estimate for the whole order. For a custom project or a birthday or event, share your PIN code and date with the studio before ordering.
See delivery details ↗How do I pay? Do I need an account?
You can checkout as a guest. Your private order link lets you check progress and approve a design. Available payment options are shown at checkout.
Find an existing order ↗What is PLA+? Why are there fine lines on a print?
PLA+ is a plastic used for 3D printing. The printer builds an object in layers, so fine lines can be visible on the finished surface. Check the product’s size and material before buying. If it needs to hold water, carry a load or work near heat, ask the studio to confirm suitability for that use.
Ask about your intended use ↗What happens if my item arrives damaged?
Contact the studio with your order number and clear photos of the item and packaging so we can review the issue.
Read changes and returns details ↗Can you make a custom object or gifts for a team?
Yes. Share a sketch, reference photo or STL, OBJ or 3MF model, with dimensions in cm or mm, quantity, and your date. We check feasibility and send a scope and quote before you decide to pay.
Request a custom quote ↗Still need a hand?
Tell us what you need. We’ll help you find the next step.